You should read the Privacy Statement to fully understand the legal basis for the collection of your data, how we use it, to whom we transmit it and your rights. Before you browse the website or make a transaction with us, we invite you to consult this Privacy Statement and make sure that you agree with the terms and conditions that we collect and process your personal data.
Commitment to the Protection of Personal Data
The security and protection of your personal data is a priority for us. That is why our Company undertakes the obligation to handle your personal data responsibly and to protect your right to privacy, in accordance with the law. In no case will our Company receive from you more personal data than necessary for the respective purpose that collects them.
We will always keep your personal data safe and we will comply with all applicable data protection provisions as they apply in each case based on the legal and regulatory framework.
Who we are
The person responsible for the collection, processing and use of your personal data within the meaning of the current legal and regulatory framework for the protection of your personal data is:
“CLEANSECTA IKE” with the distinctive title “cleansecta.gr”, at Metamorfoseos 11-13, registered office in Thessaloniki, 56334 Eleutherio Kordelio, VAT number 801595512, IONIAS Tax Office and Telephone 2310760923 and email info @ gre. hereinafter referred to as “the Company”, “the Company”, “us”).
Your obligation to inform us of changes in your personal data
It is important that the personal data we hold about you is up to date and accurate. Please let us know as soon as possible about changes to your personal data for the duration of your business relationship with us.
What personal data do we collect?
Personal data or information of a personal nature means any information concerning an identified or identified natural person (“data subject”); the identified natural person is one whose identity can be verified, directly or indirectly. This data does not contain data that is anonymous.
We collect the personal data that we provide in the context of your registration as a customer in our online or physical store, or when making your purchase as a visitor or registered user in our online store, as well as that you fill in to update information or repair your information from time to time or other information that is necessary for the execution and completion of your respective transaction with us. In addition, we process personal data that we collect or create through our own media or receive from third parties.
These data include, but are not limited to:
Identification information such as: name, title, first name, user or other similar identifier (eg email).
Contact details such as: delivery address, billing address, email address, landline and / or mobile phone and other contact information.
Transaction details such as: details of the products you purchased, details required in case of account changes or re-credit such as bank account, beneficiary name, IBAN, banking institution.
Technical data such as: channel – source, device, length of stay and browsing in our online store, Internet address (IP address), type and version of additional browser, time zone and location, operating system – platform and other information about its technology device you use to access our site.
Information about your account with us, such as: password and email, ongoing purchases or orders, pending or made with us, your interests and preferences regarding the products we provide as well as comments or responses you in our research.
Usage information: information about how you use our website, the products and services we provide.
Marketing and communication information with you: including your preferences regarding the promotion of us and third parties and your preferences for your communication with us, if we have the relevant consent, your opinion about the products you buy from us.
Please note that in order to register or continue to use our online store we need your email, your name, your address, your phone number. However, if we provide additional personal data upon request or voluntarily we will be able to provide better level services.
How we collect your information
We collect personal data about you:
Through a direct transaction with us or through our network of stores or our online store or by phone or other communication with us.
When you create an account with us, through the relevant form that is completed and the other information provided to us during the use of your account.
When you contact us either on social media or in the context of your questions, complaints and other requests through the communication channels with us or when we give your opinion about our products.
In case you register in our service through the social networking platform, we may collect the above personal data directly from the information you have provided to the platform (as long as the social networking platform has a relevant right to share your personal data with us).
From third party providers or publicly available sources.
How do we use your personal data?
We will only process your personal data when the law allows it. In general, we will only use your personal data:
-In case the contract that we are preparing to conclude or have already concluded with you must be realized.
– In case it is necessary for our legal interests (or the interests of a third party) and your interests and fundamental rights do not prevail over these interests.
-In case we have to comply with a legal or regulatory obligation.
-When you have given us your explicit consent to do so.
We generally do not rely on your consent as the legal basis for the processing of personal data except in cases where we send you promotional updates or when we process specific categories of personal data. You reserve the right to withdraw your consent to the sending of informative promotions at any time by contacting us using the contact details provided herein.
In some cases we process personal data after obtaining your consent, for the purposes of:
To inform you about events, special offers, promotions and other related issues concerning the Company and our products and services, according to the media you have stated.
To inform you about the offers or promotions of third parties collaborating with us, if you have given us relevant communication, according to the medium you have stated.
To advertise our company and products on social media to you and other people who may also be interested in what we offer.
We may process your data in the context of the Company’s compliance with the rest established by the applicable legal and regulatory framework.
In case you no longer wish to have a customer account, contact us (by phone or in writing) to delete your account at any time following the deletion process.